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Company Registration Information

  • Company Name: Dancheng County Hexiao Trading Co., Ltd.
  • Legal Representative: Kuang Donglin
  • Phone: +86 19210512075
  • Email: service1@mail.vixmoraleq.com
  • Date of Establishment: 2026-01-09
  • Unified Social Credit Code: 91411625MAK4Y63AX1
  • Company Address: No. 025, Balinzhuang, Zhuzhai Administrative Village, Qiandian Town, Dancheng County, Zhoukou City, Henan Province

    • Orders & Processing

    1. How long does it take to process my order?
    At Dancheng County Hexiao Trading Co., Ltd., we strive to process all orders within 1-3 business days. You will receive a confirmation email once your order has been shipped.

    2. What payment methods do you accept?
    We accept American Express, MasterCard, Visa, PayPal, and Klarna. All transactions are secure and encrypted.

    3. Do you accept cash on delivery?
    Unfortunately, we do not support cash on delivery at this time. All orders must be prepaid using one of our available payment methods.

    Shipping & Delivery

    4. Do you ship to the United Kingdom?
    Yes, we ship to the United Kingdom. We offer reliable delivery services to addresses across the UK.

    5. How long will it take to receive my order?
    Once your order has been processed, you can expect to receive your items within 7-9 days.

    6. Which couriers do you use for delivery?
    We partner with EVRi, Yodel, Royal Mail, and Relay to ensure your package arrives safely and on time.

    7. Can I track my order?
    Yes, once your order has been dispatched, you will receive a tracking number via email so you can follow your package's journey.

    Returns & Refunds

    8. What is your return policy?
    You have the right to cancel and return your order within 14 days of receiving your items for a full refund. Items must be unused and in their original condition.

    9. How do I initiate a return?
    Please contact our customer service team to start the return process. We will guide you through the steps.

    10. How long does a refund take to process?
    Once we receive and inspect your returned item, we will process your refund. The time it takes for the funds to appear in your bank account is typically between 1-15 days, depending on your bank's policies.

    11. Will I be charged for return shipping?
    Returns are free of charge if you are canceling within the 14-day cooling-off period. Please contact us for the return label.

    Products & Company

    12. What kind of products do you sell?
    Dancheng County Hexiao Trading Co., Ltd. is a general merchandise store, offering a wide variety of products to meet your everyday needs and more.

    13. The item I received is damaged or faulty. What should I do?
    We are very sorry to hear that. Please contact us immediately with your order number and a photo of the damage, and we will resolve this for you promptly.

    14. Can I change or cancel my order after it has been placed?
    Please contact us as soon as possible if you need to make a change. We will do our best to accommodate your request, but we cannot guarantee changes once the order has entered the shipping process.

    Contact Us

    If you have any further questions, please do not hesitate to contact us:

  • Email: service1@mail.vixmoraleq.com
  • Phone: +86 19210512075