Company Registration Information

1. Policy Overview
All orders shipped to the United Kingdom are processed in accordance with UK customs regulations. By placing an order on vixmoraleq.com (operated by Dancheng County Hexiao Trading Co., Ltd.), you agree to the terms outlined in this policy.

2. Responsibility for Charges
Please be aware that vixmoraleq.com is the seller and shipper of the goods. However, the customer (consignee) is solely responsible for all import duties, Value Added Tax (VAT), customs clearance fees, and any other associated taxes or brokerage fees required for the release of goods into the United Kingdom.

3. Calculation of Charges
Duty and tax rates are determined solely by His Majesty's Revenue and Customs (HMRC) based on the classification of the goods, the declared value of the parcel, and the applicable UK tariff codes. As we are a general merchandise retailer, these rates may vary depending on the specific items in your order.

4. Payment and Clearance
Payment for these charges is typically collected by the shipping carrier prior to delivery or at the point of customs clearance. vixmoraleq.com has no control over these charges and cannot predict their amount. To avoid delays or return of shipment, please ensure you fulfill any payment requests from the carrier or customs agency promptly.

5. Disclaime
vixmoraleq.com is not responsible for delays caused by customs processes or for the return of goods due to non-payment of duties or taxes. If an order is refused or abandoned due to unpaid fees, the original shipping cost and any applicable return fees charged by the carrier will be deducted from your refund.

For any questions regarding this policy, please contact us at service1@mail.vixmoraleq.com | +86 19210512075 .